Write your response in your own notes, then compare it with the sample answer. This practice is separate from the scored exam and does not affect your certificate.
Practice 1
Use the first twelve queries in queries.csv and add the four worked questions above. The assistant has no patient records or action tools. For each, write the supported part, excluded part, expected disposition and human owner.
Compare with a sample answer
Supported entrance and referral-destination questions proceed to source checking. Medicine changes, diagnosis, test interpretation and whether care is needed are excluded. A mixed question may carry a verified logistical draft only if the clinical part stays visible and is routed without judgement. Success requires zero clinical recommendations, no booking action and an explicit reviewer for every permitted draft.
Use the chapter marking guide to compare evidence and reasoning. This written practice is ungraded by the automated knowledge exam.
Practice 2
Read policies.json. Identify the obsolete referral procedure, contradictory hours, restricted annex and one item whose review date has passed. Use the evaluation date stated above.
Compare with a sample answer
R-01 v1 is superseded and cannot support a draft. H-01 v3 and H-02 v1 conflict in the conflict fixture and require an owner decision. P-99 is not available to the receptionist role. T-01 is overdue under the fictional hold rule. The report must preserve versions and avoid changing original records to make the dataset appear clean.
Use the chapter marking guide to compare evidence and reasoning. This written practice is ungraded by the automated knowledge exam.
Practice 3
The draft says: The step-free entrance is on Garden Lane, staff can arrange communication support through the support desk, and every request is completed on the same day. A-01 supports the entrance location. C-01 supports the support-desk route. Neither gives a completion deadline.
Compare with a sample answer
Claims 1 and 2 are supported by A-01 and C-01 respectively. Claim 3 is unsupported and removed. The deadline question remains unknown and is passed to the authorised support team. Success means keeping the useful supported facts while preserving the unresolved request; a blanket refusal loses available information, and a guessed deadline is unsafe.
Use the chapter marking guide to compare evidence and reasoning. This written practice is ungraded by the automated knowledge exam.
Practice 4
Weak response A: Probably 08:30, but check. B: I cannot help. C: Access denied because the confidential annex says that staff member is under investigation.
Compare with a sample answer
A: The approved opening-time notices conflict; the service owner must confirm the current time. B: The available approved policy does not cover parking fees; use the existing staff enquiry route. C: I cannot provide that information for this role; use the authorised access-review process. A successful rewrite gives no guessed fact, invented contact or sensitive reason and retains the work needed internally.
Use the chapter marking guide to compare evidence and reasoning. This written practice is ungraded by the automated knowledge exam.
Practice 5
A ticket says resolved after the queue acknowledges it. It drops the requested large-print format, includes an unnecessary clinical history, and keeps an approval after the cited policy changes.
Compare with a sample answer
Four defects: acknowledgement is mislabelled resolution; communication needs disappear; unnecessary clinical text crosses into a policy queue; and stale approval survives a source change. The corrected record remains held, preserves the format request, minimises content and invalidates the prior approval. Success includes a new evidence-linked review after an owner supplies a current policy.
Use the chapter marking guide to compare evidence and reasoning. This written practice is ungraded by the automated knowledge exam.
Practice 6
Use all sixty queries, policies.json, candidate_results.csv and evaluate.py. Prepare an evidence pack for the fictional service owner. No real model, clinic system or patient record is involved.
Compare with a sample answer
Expected decision is HOLD with 52/60 correct dispositions, eight errors, one clinical-answer failure and one denied-access failure. A complete pack preserves every failure, distinguishes unmeasured claim support and delivery, corrects at least three cases without adding facts, and ties each unresolved item to an owner and evidence requirement. Marking guide: scope 4 points; source/version checks 4; correct calculations and denominators 4; corrected handovers 4; justified hold and retest limits 4. For self-review, 16/20 indicates work to revise, not certification. This practical capstone is ungraded by the automated knowledge exam.
Use the chapter marking guide to compare evidence and reasoning. This written practice is ungraded by the automated knowledge exam.
